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Solutions

Cisco communications designed around your operation

Telephony, contact centre, rooms and Microsoft Teams coexistence. Four specialist offers, one coherent architecture and end-to-end accountability.

01

Webex Calling

Replace or evolve enterprise telephony through a cloud, hybrid or phased design that protects continuity and simplifies operations.

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  • Current-state assessment and migration plan
  • Numbering, locations and local survivability
  • Application and device integration
  • Adoption, support and lifecycle
02

Webex Contact Center

Design connected, measurable and scalable customer service, from flows and channels through integration with data and business processes.

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  • Voice, chat, email and digital channels
  • Routing, queues and agent experience
  • CRM integration and automation
  • Supervision, analytics and continuous improvement
03

Cisco rooms and devices

Standardise the meeting experience with spaces that start first time, are centrally managed and fit how each room is actually used.

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  • Room audit and classification
  • Devices, displays, audio and peripherals
  • Webex and Microsoft Teams Rooms
  • Deployment, configuration and adoption
04

Cisco + Microsoft Teams

Preserve the value of Cisco technology while giving users a coherent experience inside Microsoft Teams.

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  • Cisco telephony integrated with Teams
  • Cisco devices for Teams meetings
  • Coexistence and phased migration
  • Network, security and quality of service

Technology focus

Specialists in the Cisco ecosystem

We design the architecture, coordinate hardware and licensing, and deploy each solution with the technical depth required by a critical communications platform.

Do you need to renew telephony or collaboration?

Tell us what you have today and what you need to achieve. A specialist will review the risks, options and next steps with you.

Request a review